New Orleans Auto Repair

1

This place does not have the proper tools to diagnose foreign cars. I took my car to them to fix a leak which was not fixed. They dint do a proper diagnostics due to lack of equipment. I had to return to the shop ever other day for coolant because the leak persisted. Now I have a blown head gasket because of the leak and they refuse to honor or acknowledge any part in the matter. If you have a foreign car please do not go here. This the worst place to go for a foreign vehicle. This Business is also not accredited by he the Better Business Bureau. XXXXXX

Mr. Chambers, It is very unfortunate that you cannot grasp the mechanical explanation as to your particular repair situation that has been explained to you countless times. We at NOLA AUTOMOTIVE treat all our customers and their repair situation with the utmost respect and professionalism. We remain one of the top go to private repair shops in the New Orleans area. Our countless satisfied customers and five star reviews continue to keep our rank that we take pride in sustaining. NOLA AUTOMOTIVE REPAIRS

- NOLA Automotive Repairs Inc
5

Went in thinking my 02 ss Camaro had rear end problems Blake test drove it for free and informed me I had no problem. Thanks Blake hope to see you at the pad soon lol

Daniel, thank you for the review , anytime you need service in the future don’t forget where we are.

- NOLA Automotive Repairs Inc
1

Worst place in the world to bring you foreign car for leaks. I took my vehicle to this place to get a leak fixed. The leak was not fixed and my vehicle ran hot because of it. The manager at the shop told me that I would be able to drive my vehicle until a special tool comes in in which they needed to properly do a diagnosis. During this time my vehicle ran hot and blew a head gadget. The owner has refused to honor their fault in this matter. DO NOT BRING YOU FOREIGN VEHICLE HERE FOR ANYTHING BEYOND A FLAT TIRE. xxxxxxxxxxxxxx

Once again as I have responded previously to your other reviews I ordered $1000 part to diagnose your old high mileage foreign vehicle you were then told you may drive it but not to drive the vehicle if it was to run hot but you proceeded to do so anyway while I was waiting for the tool. In this business it is hard to please everyone and we can not buy engines for people who run their vehicle hot. Take a look at all our other happy customer and reviews. Sorry we couldn’t make you one of them

- NOLA Automotive Repairs Inc
5

Lisa and Blake are amazing please come see them for all your car needs I promise u won’t regret it real reasonable priced

Thank you angela for your review..it was a pleasure to serve you and look forward to helping with all your future maintenance & repairs.. thank you NOLA AUTOMOTIVE REPAIR

- NOLA Automotive Repairs Inc
5

Thanks for your review . We love five star reviews!

- NOLA Automotive Repairs Inc
1

This is one of the worse places that you can take your foreign car. They don't have the proper tools to do a good sound diagnostics of your foreign vehicle. If they don't something incorrectly they will try to wiggle out of it and act as if they did everything they could. This place is also not friendly to people of color. If you are a person of color make sure that you keep all of your receipts and make sure that they don't rip you off. My vehicle ended up blowing a head gasket due to a leak in which they did not fix. They didn't find the leak because they didn't have the correct equipment. I had to keep coming back to the shop to get coolant to put in my vehicle until the correct diagnostic part came in. The people really put me in a bind. They don't treat their white customers like this. DON'T BRING YOUR FOREIGN VEHICLE HERE. xxxxxxxxxxxxxx

Mr. Chambers anything other than your first negative review and our responding to you attempting once again explaining to you your particular situation and you driving your car in an overheating mode which you obviously cannot comprehend is being looked at as harassment . A large percent of our reviews and satisfied customers are of all ethnic back ground. We appreciate and treat all of our customers with respect and explain thoroughly their repair situation as we have done for you. If you review our reviews YOU are our only negative unsatisfied customer and that my friend should clear up any concerns someone else may have!!! Have a wonderful day & best of luck with your vehicle!!!!!

- NOLA Automotive Repairs Inc
5

Stopped in for a tire repair. In and out in 20 minutes. Awesome experience.

Vicki, glad we could get you going so fast & we made another happy customer. We hope to earn your business again. Thanks for the business and the great review!

- NOLA Automotive Repairs Inc
5

Great service. I can't believe how fast I got in and out. Will use again. Great staff too.

We appreciate the business and look forward to doing business again in the future. Thanks for trusting Nola automotive.

- NOLA Automotive Repairs Inc
5

My check engine light was on and right after putting gas in the car, I had to pump the gas pedal a lot to get it to start. Prior to discovering NOLA Automotive, I had already taken it to 2 other mechanics who could not figure out what was wrong with my car to take care of the problem. Not only did NOLA Automotive find the cause, they fixed it the same day! Great service!

Ms. Jackson we are so glad to hear about your experience here at Nola. We are glad we were able to get you back on the road the same day. Thanks for coming to Nola automotive and also for leaving us a review. We appreciate our customers.

- NOLA Automotive Repairs Inc
5

I came off a bad experience with a previous place-wow! The mechanics were upfront about everything they were doing-what was wrong, what they were doing, the pricing, and what they would recommend as a fix. The associates were friendly, and of course, a special shout-out to the shop cat. I also was given a shuttle home, which was especially thoughtful. Would definitely recommend.

Breanna, so glad to hear you had such a great experience after having such a bad one. We are glad to know that you found a shop you can trust and that we made a new customer. Thanks for leaving us such a kind review. Look forward to servicing your car in the future.

- NOLA Automotive Repairs Inc
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