I’d been trying to make my way home after buying a used car, and began having trouble on a Saturday outside of New Orleans. I called GMC, who manufactured the vehicle and they told me that I would need an appointment and maybe they could get it in sometime the following week. I then went to a local Firestone shop and they told me they only had one person that diagnosed vehicles and since it was a holiday weekend (Memorial Day weekend) he would not be back in until Tuesday at the earliest. Neither of these places really seemed to care whether I got my vehicle fixed or not. I called NOLA Automotive Repairs, a bit frustrated, and spoke with Pete. He was extremely friendly and professional and told me to get the vehicle there and he would at the very least tell me what was wrong with it. Not only did Pete figure out what the problem was, but he stayed late on a holiday weekend to make sure that my vehicle was ready for me to continue my drive on Sunday! I got to the shop around 2:30pm and he had it ready by 5:30! This shop is by far the hardest working shop in the area and I would recommend ANYONE having car problems to forgo the major companies and choose this local shop! The customer service is just above and beyond in comparison to anywhere else I’ve ever been! What I didn’t tell Pete is that I’m a first responder nurse for the COVID pandemic and me making it home on time is vital. Not only did he ensure that I stay on time during my trip, but he allowed me to get back to work so I can help care for people that need it during this time. Thank you so very much Pete and NOLA Automotive Repairs!!!
Thank you so much for this positive review. Our customers come first and thank you for your services during this time of need.
- NOLA Automotive Repairs Inc