I chose this repair shop because they had so many good reviews my only issues with them were time management. I dropped my car off on Sunday evening and I did not get my car until Thursday afternoon. I called every day checking to see how long it would take for my car to be ready and each time they told me that they would call me back and they never did. Whatever was wrong with my car must’ve not taken super long because they called once they did the diagnostics on that Thursday saying that the car will be ready within two hours. They were busy and backed up, which I understand but no one offered an apology for not returning my calls nor did they explain that they were going to take more than two or three days for something that could’ve been done quicker. Communication could’ve been better. Also they left a lot of dirt stains on my floor mat and inside my drive side door.
Thank you for the review I hope next time we do better at keeping you better informed thanks 🙏
- NOLA Automotive Repairs Inc