New Orleans Auto Repair

1

My car mileage has nothing to do with the service that you provided just goes to show how unprofessional you are I just bought a new car of the lot just now but I’m never coming here again.

Mileage has a lot to do with a vehicle's performance. Parts do not last forever, and once a vehicle gets up in mileage, parts start breaking due to normal wear and tear. You brought your car here because A/C was not blowing cold air. We found that the condensor fan was not coming on and tested out bad. The condenser fan is the key to the lifespan of your A/C system. A failed fan will not only fail to produce cold air, but can even result in damage to the A/C system due to overheating. We replaced and tested it and your A/C was blowing cold. You called shortly after picking up and said it was blowing hot again. We told you to bring it back which you did. After we performed another inspection of the A/C system, we found freon leaking from the compressor. Freon leaks are not always easy to locate since it evaporates once coming into contact with outside air. Some of the time A/C service/repairs are a two part process. We then gave you an estimate for an A/C compressor kit. We are sorry that your vehicle needed this repair but we did our best to help you. Especially since you have brought your car here before on multiple occasions for various repairs with no issues. It is unfair that you gave us a 1-star review for something that was no fault of our own, but made even worse by giving us another 1-star review by using a second google account.

- NOLA Automotive Repairs Inc
5

Did a great job, Considering bringing My other Truck there

Thank you for this positive review!

- NOLA Automotive Repairs Inc
5

During the evening hours while on vacation in New Orleans, our truck’s water pump went out and damaged our main engine belt. We contacted AAA and had our truck towed to NOLA Automotive. They contacted us as soon as their business opened the following morning to let us know that they were going to work on it and by 1pm that same day, our truck was fixed. We truly appreciated their immediate attention in handling the repairs as it could have greatly affected our vacation. They were WONDERFUL!!! Service: Engine repair

Thank you for this positive review

- NOLA Automotive Repairs Inc
5

After I took my car to two other places, the electrical problems were still unresolved. Figured I could try NOLA Automotive, and finally the problem was resolved! Stacie really had my back, and I can't thank her enough for being patient with me and relaying what I was experiencing to help figure out the source of the issue. I tell my friends that it's not a fancy place, BUT there's great people at NOLA auto who will get the job done in a reasonable time frame at an honest price. Definitely coming back.

Thank you for this great review!

- NOLA Automotive Repairs Inc
5

Great experience here with a friendly, professional staff. Service: A/C installation & repair

Thank you for this positive review!

- NOLA Automotive Repairs Inc
5

I was having trouble finding a mechanic shop after moving here to take my vehicle in for a AC Diagnostic/Repair. I spoke to Erin and he gave me an accurate pricing on what would need to be done and time to bring the vehicle in, it was a easy and fast experience and will definitely be bringing it back here anytime I have car troubles!!! Services: A/C installation & repair, Air conditioning

Thank you for this great review!

- NOLA Automotive Repairs Inc
5

My recently college graduate daughter and her roommates were on a road trip to New Orleans when the AC on her Murano went out between Nashville and New Orleans. Chad and team at NOLA were great to work with and provided a fast, accurate diagnosis and quote. They replaced the failed compressor in the same day. As her father being a 1000+ miles away, i greatly appreciate their understanding of the situation and care they took which made for a great experience in a bad situation! Highly recommend NOLA Automotive! Wish they were in Virginia. Derek Service: Air conditioning

Thank you for this great review!

- NOLA Automotive Repairs Inc
5

My recently college graduate daughter and her roommates were on a road trip to New Orleans when the AC on her Murano went out between Nashville and New Orleans. Chad and team at NOLA were great to work with and provided a fast, accurate diagnosis and quote. They replaced the failed compressor in the same day. As her father being a 1000+ miles away, i greatly appreciate their understanding of the situation and care they took which made for a great experience in a bad situation! Highly recommend NOLA Automotive! Wish they were in Virginia. Derek

Thank you for this great review!

- NOLA Automotive Repairs Inc
5

Great experience here with a friendly, professional staff.

Thank you for this positive review!

- NOLA Automotive Repairs Inc
5

I was having trouble finding a mechanic shop after moving here to take my vehicle in for a AC Diagnostic/Repair. I spoke to Erin and he gave me an accurate pricing on what would need to be done and time to bring the vehicle in, it was a easy and fast experience and will definitely be bringing it back here anytime I have car troubles!!!

Thank you for this great review!

- NOLA Automotive Repairs Inc
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