New Orleans Auto Repair

5

Our car had mechanical issues when we were leaving New Orleans to head back to Mississippi after a day trip to a museum. After the first repair shop we went to told us that we had to leave the car for two days before they could even look at the car, AAA referred us to NOLA Automotive. We received fantastic service!!! When Aaron answered the phone, and discovered that we were from out of town, he told us to come to the shop ASAP, and if the car could be repaired that day (already was 2pm), there would be a possibility that we would be heading home that day! Stacie was awesome when we arrived, putting us at ease during a very stressful time. She explained what the mechanic found, showed us the damaged parts, quickly ordered the parts, and the car was repaired in a few hours. The shop was quite busy at the time we arrived, but Stacey and Aaron were understanding of our predicament, and worked hard to have us on our way back home! Highly recommend NOLA Automotive Repair!

Hey Cindy! Thank you so much for the 5-Star rating and for sharing your positive experiences with NOLA Automotive Repair. We're glad that we were able to help you and your vehicle get back on the road safely and quickly. We hope to work with you again!

- NOLA Automotive Repairs Inc
5

Respectful and good quality repair shop for anyone needing an honest and fair repair. We're from out of town, but we were able to get our car fixed in under 6 hrs for a reasonable price. The shop was similarly respectful and honest with my wife; no scamming, dismissal, or disrespect. I highly recommend this shop for any female travelers and car owners.

Thank you, Xifang, our team is happy to hear you enjoyed your visit to our shop! We are here for all your automotive needs! Take care!

- NOLA Automotive Repairs Inc
5

Friendly people, good service. Finished my car faster than expected. Trust them.

5

Excellent friendly service!

5

We brought our 2017 Ford Mustang GT Shelby that had a sticky clutch. We brought this Ford Mustang to numerous places that overquoted us. We brought this to Nola and they told us exactly what we thought was wrong. They fixed it promptly and followed up with us consistently.

Hey there, Cody! Thank you for the 5-Star rating and for sharing your experience with us. Supreme customer service and safety are two of our most important values. We're happy to have helped get you and your vehicle back on the road in a timely manner. Please let us know if we can help care for your automotive essentials in any way. Take care!

- NOLA Automotive Repairs Inc
5

Absolutely 5 star service from NOLA automotive. Honest assessment of issues, reasonably priced, and the car was repaired quickly. Also, genuinely nice people : )

Katie, thank you for your kind words and excellent rating of NOLA Automotive Repair! We are always happy to help with any of your automotive needs, and we look forward to having you back in the future!

- NOLA Automotive Repairs Inc
3

***Get your quotes itemized and compare parts prices for yourself!*** They do good work and I won’t dare say differently. However, for a recent repair, they were going to charge me nearly $2000. I couldn’t afford to pay that, so I asked for an itemized invoice for the quote. The labor alone was $1000 ($250 more than the highest estimate I found online) and the main part that I needed to have replaced was listed as $800. I found the part online for literally half the price and had someone else do the repair and they charged $750 for other parts and labor. So a nearly $2000 repair from NOLA Automotive dropped to $1150 when I bought my own parts and went elsewhere. Get your quotes itemized and compare pricing. It could save you some major money. They were my main mechanic before this incident. ***Note that I never said they don’t do good work. If you can afford them, go. I just want people who can’t afford them to know that they are not the most affordable option. So shop around if you have to. I had to.

We are a mechanic shop that provides quality repairs at competitive prices with a 12 month/12000 mile warranty. We are constantly taking in customers at a first-come, first served basis and have a fast turn-around on repairs. We do not claim to be the shop where a person can get the cheapest repairs. We use an industry respected national labor guide for looking up labor times, and we use trusted local aftermarket vendors and dealerships that supply our parts. These parts vendors provide us with that 12 month/12,000 mile warranty that we can pass on to our customers, so we cannot just buy parts from just anywhere, especially online. The parts vendors set the price of the parts, not us. If customers want to obtain cheaper parts, we allow that, where many shops don't, but no warranty would be provided by us. This customer had a choice, and made it, which worked for them. Great! What was not great was that instead of being happy and moving on, this customer went out of his way to criticize our small, locally owned business, that is truly trying our best to help anyone who walks in our door, for not being the cheapest.

- NOLA Automotive Repairs Inc
5

Everybody here was very nice and informative. I went with a stem program to learn about car maintenance, and Blake showed everything in great detail and had in depth answers to every question and was overall very nice. Stacy was great and very helpful in setting everything up. I would definitely recommend this place they care about their customers!

5

I visited with W.I.S.E Women and I loved it. Mr. Blake and Ms. Stacey were wonderful. She put it together and the mechanic Mr. Blake gave us a full rundown on the fundamentals needed to know about a car. He even let us change the tire on his own car for demonstration. Truly loved it and appreciated it.

5

Very professional, experienced and trustworthy. After taking my truck to another repair shop, I went to NOLA Automotive for a second opinion. THANK God I did! They were also VERY quick with the repairs and were able to get my truck back to me in less than one day! This is the only place I'll take my vehicles!

Robert, thank you for your kind words and great rating! We are always happy to help with any of your automotive needs, and we look forward to having you back in the future at NOLA Automotive Repair!

- NOLA Automotive Repairs Inc
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