New Orleans Auto Repair

5

I love Stacy , She always has a solution to your problem and she’s very kind and caring…wouldn’t pick no other place to get my car fixed at ; Y’all are greatly appreciated thanks again ☺️

5

Very good customer service, Very thorough, mostly reasonably priced! 10 out of 10 will visit and refer again! Thanks Stacie

Thank you so much for taking the time to leave us such a positive review, Ayanna! We are delighted to hear that you had a great experience at NOLA Automotive Repair. We truly appreciate your support and recommendation and would be more than happy to serve you again in the future. Thank you for choosing NOLA Automotive Repair!

- NOLA Automotive Repairs Inc
5

NOLA has done a great job on several occasions. They are a very dependable company

1

Imagine if your automobile was towed to a repair shop and the part needed for your fix would not be available for approximately three weeks. During this time, the repair shop, for weeks, allowed a homeless person who hasn't bathed in months, to live in your car, smoke, piss, and no telling what else, leaving behind their horrible smelling possessions and trash. Then finally when your vehicle has been repaired, they return the car to you like nothing happened. Upon opening the door the smell of urine and body odor almost knocks you down. Of course, you turn back around, in non-belief, seeking an explanation, only to be told that they shop is located in a bad neighborhood and they have trouble with surrounding homeless population. They offer to have your car detailed and will make this right. Upon returning to pick-up your port-o-potty on wheels, your seats and floor mats are soaking wet, your car was not detailed and cleaned, only the seat and floor mats were shampooed. The car still reeks like urine and stale cigarettes. Upset by their attempt at remedying the issue, you ask to be compensated for the irrecoverable damage done to your vehicle, only to be told, absolutely not and they are not liable for your vehicle. As hard as this is to imagine, it is exactly what happened to us. Asking for the owner's contact information, the manager told us no, that she would have the owner contact us. No surprise when we never receive a courtesy call from the respective owner. This was the shadiest, most unreliable, unprofessional experience fathomable. We are now forced to take legal action for the damages that they refuse to take liability for. Before taking your automobile to NOLA Automotive Repairs, be sure to check out the other one star reviews and similar problems other customers have experienced. Automobile owners beware. They are not accredited by the BBB. They are temporarily a AAA service center, who we are currently in contact with over this infuriating situation. Our vehicle smells so awful, it is currently undrivable and I hesitate to sit in or touch the inside of the automobile. Our car is completely destroyed after paying $3,500 for our repairs. You have been warned.

5

Yvette and the team at NOLA Automotive Repair were kind enough to do an oil change on my 1996 Toyota Hiace right hand drive diesel van. They’d never seen one of these vans, but I travel with filters. Their team did a fantastic job on a short timeline. I would highly recommend them!

Thank you for taking the time to share your positive experience, Rick! We are happy to hear that our team at NOLA Automotive Repair was able to assist with your 1996 Toyota and provide excellent service within a short timeframe. Our team takes pride in going above and beyond for our customers, and we appreciate your recommendation. Thank you for choosing NOLA Automotive Repair for your automotive needs. We look forward to serving you again in the future!

- NOLA Automotive Repairs Inc
5

Great Job

5

We were visiting from NW Louisiana when our car broke down a day after we got to NOLA. They were able to get us fixed up and ready to head home as quickly as they could! Very pleasant service, kind people.

5

We cannot thank them enough !!! Their staff was friendly, helpful , and more than willing to go above and beyond for us when we were stuck in new orleans!!! Words cannot thank them enough for all they did ! I would recommend them for all your needs ! Best place to go to in the area !

2

If I could give a 1/2 star, I might give them a 2.5. I noticed quite a few of the reviews were from people who don't know the city well (it is under 90 and next to the Dome, etc). If you are on the road, you could do worse. If you are a local, DO NOT GO HERE. It's basically like going to Firestone or returning to the Dealer for repairs. Find a truly local garage where you can have a relationship with the mechanics. Shop around. The details of my experience really aren't important except to say you can find mechanics who care elsewhere. These guys are just going to do what the register ticket says, you are just a number. They never meet you so why should they take pride in their work...I had yellow flags go up when I walked in but didn't heed them, to my regret...though in the end it all got done, I will give them that. As far as $, well they are like Firestone in this regard too...possible aa bit cheaper. They must be doing great business because they really don't care if a local with a big mouth (lol) walks out unhappy.

5

Friendly fast and reliable!

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