If I could give a 1/2 star, I might give them a 2.5. I noticed quite a few of the reviews were from people who don't know the city well (it is under 90 and next to the Dome, etc). If you are on the road, you could do worse. If you are a local, DO NOT GO HERE. It's basically like going to Firestone or returning to the Dealer for repairs. Find a truly local garage where you can have a relationship with the mechanics. Shop around. The details of my experience really aren't important except to say you can find mechanics who care elsewhere. These guys are just going to do what the register ticket says, you are just a number. They never meet you so why should they take pride in their work...I had yellow flags go up when I walked in but didn't heed them, to my regret...though in the end it all got done, I will give them that. As far as $, well they are like Firestone in this regard too...possible aa bit cheaper. They must be doing great business because they really don't care if a local with a big mouth (lol) walks out unhappy.